Reliable IT AMC Services for Business Continuity
Keep your computers, servers, network and business IT equipment maintained with a planned Annual Maintenance Contract from Pareek IT Services. Choose support coverage based on your devices, business needs and service requirements.
Request AMC Quotation ↗IT AMC
Annual Maintenance Contract
One IT AMC for Your Essential Business Systems
Build an AMC around the equipment and systems your team relies on. Exact coverage is confirmed in the quotation and agreement.
Desktop & Laptop AMC
Routine system checks, operating system and software troubleshooting, performance issues and repair coordination.
Server Maintenance
Planned server health checks, access and service troubleshooting, and coordination for hardware or operating-system issues.
Networking AMC
Support for routers, switches, Wi-Fi, firewall connectivity, VLAN configuration and common network faults.
CCTV & Surveillance
Maintenance assistance for supported cameras, recording systems, network connectivity and viewing issues.
Printers & Peripherals
Basic troubleshooting and service coordination for printers, scanners and connected office peripherals.
IT Security & Remote Support
Help with approved remote access, user access settings, security device configuration and IT issue diagnosis.
Move from unexpected IT issues to a clearer maintenance plan.
An AMC can help organise routine checks, service requests and maintenance responsibilities under an agreed scope.
Make IT Maintenance More Manageable
A clearly defined agreement helps your business know what is covered, how to request support and which tasks require separate approval.
- Plan preventive checks instead of relying only on breakdown calls.
- Keep an agreed list of covered devices and services.
- Set expectations for support hours and response handling.
- Coordinate troubleshooting and repair requirements through one service contact.
- Identify recurring issues and discuss improvement priorities.
Choose the Support Scope That Fits Your Business
These are sample coverage profiles to help start the discussion. Final inclusions, visit frequency, response targets, parts and pricing must be confirmed in your written quotation.
Basic IT AMC
For small offices that need support for core IT equipment.
- Covered computers and peripherals
- Remote troubleshooting where suitable
- Scheduled preventive checks as agreed
- Issue and service record tracking
- Parts and exclusions stated in proposal
Business IT AMC
For offices that rely on servers and network infrastructure.
- Agreed computers, servers and network devices
- Preventive maintenance plan
- Remote support and issue coordination
- Asset list and maintenance records
- On-site visits if included in agreement
Multi-System AMC
For businesses with multiple departments or locations.
- Site-wise inventory and coverage
- Network, server and endpoint support
- Agreed escalation and reporting process
- Planned visits according to contract
- Custom exclusions and service levels
No fixed price is shown because AMC cost depends on device count, equipment types, locations, coverage hours, visits and whether spare parts are included.
A Simple Process for Starting Your AMC
We review your requirements first, then confirm the service scope before work begins.
Share Requirements
Tell us your device types, quantities, location and current support needs.
Scope Review
Identify covered assets, maintenance tasks, exclusions and support expectations.
Quotation & Approval
Review the written quotation and agreed contract terms before approval.
Maintenance Begins
Follow the agreed support process and scheduled maintenance plan.
IT AMC Frequently Asked Questions
Common questions to help you understand Annual Maintenance Contracts.
What is an IT AMC?
An IT Annual Maintenance Contract is an agreement for maintaining specified IT equipment or services over an agreed term. The contract should define coverage, support process, maintenance activities, exclusions and fees.
Which devices can be covered?
Depending on your requirements, the scope may include desktops, laptops, servers, routers, switches, firewalls, Wi-Fi, CCTV systems, printers and other office IT equipment. Final coverage is confirmed in writing.
Are spare parts included in the AMC price?
Not necessarily. Parts may be excluded, billed separately after approval, or included only when explicitly stated in the agreement. Please check the quotation for the exact terms.
Do you provide on-site and remote support?
Support methods and visit frequency depend on the agreed plan, location, issue and equipment. The quotation should clearly state whether remote assistance and on-site visits are included.
How is the AMC price calculated?
Pricing depends on equipment type and quantity, service scope, locations, support hours, preventive visit frequency, contract term and parts coverage. Contact us for a scope-based quotation.
Can an existing IT setup be included?
Yes, existing equipment can be reviewed for possible coverage. The device condition, supportability, warranty status and required maintenance should be assessed before the scope is finalised.
Need an IT AMC for Your Business?
Tell Pareek IT Services about your equipment and support requirements to discuss a suitable maintenance plan.